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24- Hour Prescription Refill Hotline

812-532-3600

 

Do you sometimes recall you need a prescription refill at times the office is not open?

Do you ever have trouble reaching the office by phone to request a refill?

Are you busy at your own job during times our office is open?

 

If the answer is “yes,” then the automated prescription refill line is for you!

You may use this line to request refills of previously prescribed prescription medications only.

 

Instructions for using the Prescription Refill Hotline

Dial 812-532-3600.   At the prompt, please ...

  • Press 1 for refills by the Women’s Center (Dr Lovins or Amy Palmer, nurse midwife) ...   or
  • Press 2 for refills by any Primary Care physician (Eiler, Dobbs, Barkdoll, Bunnell, Wood or Zidarescu)

 

You will then be asked a series of questions about your prescription.   Please speak slowly and distinctly.  If at any time during the process you make a mistake, press  *  on your telephone keypad to start over.

 

  • Please SAY AND SPELL your first name, middle initial, and last name.
  • Please SAY your date of birth.
  • Please SAY the name of your pharmacy and its location if multiple pharmacies exist (for example, CVS-Aurora, Walgreen’s-Harrison, Kroger-Lawrenceburg, etc.)
  • Please SAY AND SPELL the name of your prescription medication.
  • Please SPECIFY the number of refills or amount of medication you require
  • Please SAY the name of the physician you usually see for office visits.
  • Please SAY a daytime telephone number where we can reach you if we need to contact you about your request.

 

If there is a problem or if we need clarification, we will contact you; otherwise, check with your pharmacy after 48 hours (by the end of the next business day) for your refill.   DO NOT submit a second request for the same medication on this hotline or via our regular office telephone lines.

 

Thank you for using the PIH 24-hour Automated Prescription Hotline!

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